Return policy
At spectaclespot.com, your satisfaction is our priority. If you are not completely happy with your purchase, we’re here to help!
Returns
You have 30 days from the date of delivery to return your item. To be eligible for a return, your item must:
- Be unused and in the original condition
- Be in the original packaging
- Include a receipt or proof of purchase
How to Initiate a Return
- Contact our customer service team at [email protected] to request a return authorization.
- Pack your item securely in its original packaging.
- Include the receipt or proof of purchase.
- Ship the item to the address provided by our customer service team.
Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, we will process your refund to the original payment method.
Exchanges
If you need to exchange an item for the same item in a different size or color, please contact us for assistance.
Non-Returnable Items
Some items are non-returnable, including:
- Gift cards
- Personalized or custom items
Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to a defective or incorrect item.
Contact Us
If you have any questions about our return policy, please reach out to us at [email protected].